The Complete
User Guide

What's inside

Every screen explained in plain steps. A plan tag beside a feature shows the lowest subscription that includes it.

Three plans, each building on the one below. Upgrade any time — one tap raises a request with our team; you never lose data.

Open your POS in any browser on a phone, tablet, or computer — no app install needed.

1. Go to your POS address (for example pos.binobits.in).
2. Owners sign in with just email + password.
3. Staff (cashier, waiter, kitchen, store manager) also enter the Company Code — your shop's short number from the owner.
4. Tap Login — you land on the home screen set for your role.

Before billing, add what you sell. Do this once; edit any time.

Items & categories

1. Open Menu and create categories (Starters, Biryani, Drinks…).
2. Add each item: name, price, GST rate (5/12/18%), veg/non-veg, and whether it's available.
3. For a restobar, set the item's station — Kitchen or Bar — so KOTs route correctly.

Extra pricing tools

• 🏷️ Price Categories — keep more than one price list (e.g. AC / Non-AC, or a delivery-app rate) and switch per bill.
• 🎁 Offers & Schemes ₹699 — bill discounts over a minimum, or "buy 2 get 1" item offers that apply automatically.
• 🧑‍💼 Salesmen — tag who made each sale (useful in retail).

The POS screen is where every sale happens — pick items, choose how they pay, print.

1. Choose Dine-In, Takeaway, or Delivery.
2. Tap menu items to add; use ＋ / − for quantity.
3. (₹699) Enter Customer name & phone to track them & apply loyalty.
4. Add a kitchen note, mark Rush, apply a discount or coupon ₹699, add service/packing charges if you use them.
5. Send KOT to the kitchen, Print Bill, or go to Pay & Bill.

GST ON / OFF per bill

Tap the BILL / GST toggle to switch a single bill between a full tax invoice and a plain bill without GST. The customer's total stays the same; GST is just shown or hidden and excluded from GST reports when off.

Taking payment

1. Tap Pay & Bill — see the Balance to collect (rounded to the whole rupee).
2. Pick Cash / Card / UPI, or tick Split payment to combine methods.
3. Or Charge to Account (wallet / khata) for credit customers — see Section 6.
4. (₹699) Redeem loyalty points here — see Section 7.
5. For cash, enter tendered to see change. Tap Confirm & Print Bill.

For dine-in restaurants, manage the floor and route orders to the kitchen screen.

🍽️ Tables

1. Open Tables to see your floor — free tables are grey, occupied are highlighted.
2. Tap a table to start or continue its order; the bill stays attached to that table.
3. Use Merge to join tables, or Split to divide a bill between guests.
4. Settle from the table, and it frees up for the next guest.

👨‍🍳 Kitchen Display (KDS) ₹699

A live screen in the kitchen showing incoming KOTs. Staff mark each ticket Preparing → Ready → Served, so nothing is missed and the floor knows what's done.

🍸 Bar Display (BDS) ₹699

For restobars — a separate display for the bar station. Items you marked "Bar" route here instead of the kitchen.

Open Customers & Credit to see every customer by phone — their spend, visits, loyalty points, and account balance. Each customer can be made a credit or prepaid account.

One customer, three balances. Wallet (advance), Khata (credit owed), and loyalty points — all on their profile.

The two account types

• 💰 Prepaid Wallet — the customer pays money in advance. At billing you Charge to Account and it deducts from their wallet.
• 📅 Postpaid / Khata (credit) — the customer buys on credit up to a credit limit; the amount is added to their dues to collect later.

Make a customer an account

1. Open the customer from Customers & Credit.
2. In Account settings, choose Prepaid or Postpaid.
3. For postpaid, set a credit limit. Save.

Top up a wallet

1. On the customer page, open Top-up wallet.
2. Enter the amount received and the method, then Add to wallet.

Charge a bill to the account

1. At the POS, build the bill as usual and open Pay & Bill.
2. Choose Charge to Account — it uses the wallet balance, or adds to the khata dues.
3. If dues + this bill would cross the credit limit, the POS blocks it and shows what's available.

Collect khata dues

1. Open the customer → Open Khata ledger (or the 📒 Khata screen lists all credit customers).
2. Record a payment (cash/UPI/card) — the dues reduce and a receipt is logged.
3. View the full Statement any time — every charge and payment, dated.

Reward repeat customers automatically. Points track by phone number and redeem at billing.

Turn it on

1. Go to Settings → Loyalty Programme and tick Enable loyalty points.
2. Set Earn (points per ₹100 spent, e.g. 5) and Redeem (₹ value of 1 point, e.g. ₹1). Save.

Example: earn 5, redeem 1 → a ₹500 bill earns 25 points; 25 points = ₹25 off next time.

Redeem at the counter

1. Enter the customer's phone — their points show as a Member badge.
2. In payment, type points to redeem (or Use max).
3. The value reduces the bill before GST, so GST recalculates on the lower amount.

Redeem before GST. ₹290 − ₹10 = ₹280 taxable → GST ₹14 → pay ₹294. Redeem shows as a discount in reports, never as round-off. Not applied on GST-OFF bills.

The Inventory screen has four tabs.

📦 Product Stock

Your menu items. Turn on tracking for a live count, set an opening balance by date; tracked items show a running count on the POS.

🏬 Godown / Store

Your raw materials — rice, oil, chicken. Never on the menu. Add with unit (kg/litre/pcs) and opening quantity; buy in packs too (e.g. 1 bag = 26 kg).

📋 Templates

A reusable recipe — make once, use on any dish. Two types:

• 🛢️ Drum making — ingredients for 1 drum / kadai; you enter how many drums when cooking.
• ⚖️ Bulk making — ingredients per 1 kg; you enter how many kg.

1. Templates → ＋ New Template. Name it, pick a parent dish.
2. Choose Drum or Bulk, then search & add ingredients with quantities.
3. Save. Make as many as you like.

A fresh form every time — how raw materials leave the godown. Two types; pick one, add lines, press Finish.

🏬 Type 1 — Godown Reduce

Issue raw materials straight out (kitchen, wastage, transfer).

1. Pick Godown Reduce and set the date (required).
2. Search an item, enter qty & unit — each line shows in hand → left live.
3. ✅ Finish → confirm → stock reduces, form clears.

🍲 Type 2 — Recipe Making

1. Pick Recipe Making and the date.
2. Search a product/template → enter how many drums (or kg).
3. Add more products; the same ingredient across products merges into one line.
4. ✅ Finish → confirm → all raw materials reduce at once.

Record everything you buy — with GST, multiple payments, and vendor dues. Stock comes in only when you confirm.

1. Open Purchases & Vendors; pick a vendor, invoice no, and date.
2. Choose Tax: No GST, GST (same state), or IGST (other state).
3. Add lines — search the item, enter qty, unit, rate, and GST % per line.
4. See Taxable + GST = Total live; 💾 Save as Draft.
5. When goods arrive, Confirm → quantities go into the godown.
6. Pay (full or part) — vendor dues update automatically; every receipt is stored.

🧾 Quotations ₹699

Give customers a price quote for a catering or bulk order, then turn it into a confirmed order and print it. Find it under Quotations (below Purchases).

1. Fill the header: date, customer name, mobile, delivery (deliver to customer / pickup at your place), location/address, and payment terms.
2. Add item lines — search a menu item and its rate & GST fill in automatically; set qty and add a description per line.
3. Write any terms & conditions, then 💾 Save as Draft.
4. When the customer agrees, tap ✓ Confirm → the quote becomes an Order Confirmed.
5. Tap 🖨️ PDF to print it on your thermal printer or save as a PDF to share.

Find any quote fast. Search by customer, mobile or number · filter by date range & status · download to Excel · 40 per page.

💸 Expenses

1. Open Expenses and add a spend — amount, category (rent, salary, gas…), date.
2. It flows into your Day Close and Profit & Loss automatically.

Service & packing charges

Set up charges once in Settings; add them to a bill with a tap. They appear as their own line on the bill and in reports.

Under Reports. Each takes a date range; most offer a one-tap ⬇ Excel download.

Reconciles to reality. The Balance column always matches your real godown count.

Add your team under Staff and give each a role — the role decides which menus they see.

1. Staff → add a person with name, email, role.
2. Share the Company Code — staff need it to log in.
3. Reset a password any time from the same screen.

Set these up once under ⚙️ Settings.

• Business & GST — shop name, address, GSTIN, currency.
• Bill — footer message, upload your logo, turn on the தமிழ் (Tamil) bill, and add a UPI scan-to-pay QR on bills.
• Printers — set your Cashier / KOT / Bar printers (IP printers via Print Bridge) so KOTs and bills print to the right station.
• Charges — define service / packing charges.
• Loyalty Programme ₹699 — earn & redeem rates (Section 7).

Make UPI payments confirm themselves — the customer scans a QR, pays, and the order is marked Paid automatically and the bill prints. No cashier tap. Fully optional — with no gateway enabled, your normal Cash / Card / UPI buttons work exactly as before.

• Enable it: ⚙️ Settings → ⚡ Payment Gateways → enter your gateway keys → tick Enable (one gateway at a time).
• Collect: on the payment screen (web & the mobile app) a green 📲 Collect by UPI QR (auto) button appears.
• Customer pays: they scan the dynamic QR with any UPI app — GPay, PhonePe, Paytm.
• Auto-paid: the moment the money lands, the order flips to ✓ Paid on its own and the bill prints.

Supported gateways

• Razorpay — ready now. Sign up at razorpay.com, start in Test mode, generate API keys, paste Key ID + Key Secret.
• Paytm · PhonePe · Pine Labs — configurable; activated once you provide that account's keys.
• In the gateway dashboard, paste the Webhook URL shown on the Settings page — it is unique to each outlet.
• Start in Test mode, then switch to Live after your KYC is approved.

Features above your plan aren't hidden — they show with a 💎 so you always know what's next.

1. Tap any menu item marked 💎 (e.g. Inventory on ₹399, or Self-Order QR on ₹699).
2. A short Upgrade page explains the feature and shows our contact.
3. Tap 🚀 I'm interested — Request upgrade.
4. You get an instant ✅ Ticket submitted — our team contacts you to switch the plan on.

📱 Self-Order QR

Put a QR on each table — customers scan, browse your menu, and order themselves, straight to your kitchen.

⏳ Waitlist

Manage a queue on busy evenings — add walk-ins, track waiting time, seat in order.

🏢 Multi-Outlet

Run several branches under one login. Switch outlets from the top of the sidebar; each keeps its own stock, staff, and reports.

Binobits POS adapts to your trade. You'll see extra menus for yours.

We're here whenever you need a hand.

Raise a ticket inside the POS

1. Open Support from the menu.
2. Describe the issue, set a category & priority, submit.
3. You get a ticket number; our team replies by email and in the app.

Binobits Technologies · Binobits POS User Guide v1.0
Your menu always shows what's live on your plan.